Below is my resume. Be sure to view some of my other work experience here: Projects, Accomplishments.
Roy Kidder
resume at rkidder.com


 

OBJECTIVE

To obtain a rewarding position with a growth-oriented, forward-thinking company that prides itself in maintaining a healthy technology infrastructure.

 

 

CAREER

Data Network Engineer

 

EXPERIENCE

Thirty-One Gifts, 2011 - Present

Lead Data Network Engineer

 

Designed, managed and monitored a highly-available network supporting corporate needs, call center needs and manufacturing/warehousing needs. The network consisted of primarily Cisco routing, switching, wireless and firewalling as well as F5 load balancing. WAN links were mostly gigabit speeds. Policy-based routing (PBR) was used to service latency-sensitive traffic, such as VOIP. Traditional routing was used to service less-sensitive data traffic, leveraging less expensive WAN links. Oversaw the design and implementation of the network for eight different company sites. Designed and implemented a PCI environment which hosted several web sites servicing 80,000 Consultants and tens of thousands of concurrent users on highly-available infrastructure. Supported annual National Conference by coordinating requirements for wired PCI network for POS systems and wireless requirements for company staff. Worked directly with in-house web developers to provide highly-available web applications to internal clients as well as to our Consultants and to the public. Designed and implemented a total of 48 development environments -- all of which were mini copies of production, all of which were behind an F5 load balancer – for developers to use for developing, testing and troubleshooting. Leveraged the use of IOT to reduce software licensing and electricity consumption in the manufacturing facility.

 

         Enterprise network design and deployment

         Cisco IOS and Nexus

         F5 Big-IP LTM

         Fortinet

         PCI/PII

         Annual penetration testing

         EIGRP, BGP routing

         Layer-3 switching

         Internet connectivity

         IPSec VPN tunnels

         Unix/Linux administration

         IOT design and deployment

         Third-party connectivity

         Security monitoring

         Network troubleshooting

         Bandwidth monitoring

         Capacity planning

         DHCP, DNS

         Project management

         Virtualization

         Mentoring to junior engineers

 

 

BelronUS/Safelite Auto Glass, 2004 - 2011

Data Network Engineer

Manage, monitor and maintain an enterprise-wide mixed-vendor data network spread throughout the U.S. The network consists of 5,000 users, two data centers, three large call centers, 85 small call centers and 344 retail stores. The locations are connected with a mixture of MPLS circuits and Internet VPN tunnels. The backbone consists of four layer-3 switches, split between the two data centers in a redundant fashion using two switched OC12 hand-offs. Both data centers have an equal Internet presence to provide for redundancy for VPN-connected retail stores and users as well as third-party VPNs and corporate web portals which are also used by third-party partners and require 24/7 availability. OSPF is used at the core as well as at the edge. BGP is used on the MPLS network as well as at the Internet hand-offs. Cisco, Juniper and Fortinet products are employed on the network to provide a best-of-breed solution.

 

         Enterprise network design and deployment

         OSPF, BGP routing

         Layer-3 switching

         MPLS, frame relay

         Internet connectivity

         IPSec VPN tunnels

         SNMP monitoring

         NetQoS

         Unix administration

         DNS administration

         Third-party connectivity

         Security monitoring

         Network troubleshooting

         Cisco administration

         Juniper administration

         Fortinet administration

         Bandwidth monitoring

         Capacity planning

         DHCP

         Project management

 

 

CoreComm Communications, 1999 - 2004

Data Network Engineer

Designed, managed and maintained an enterprise-wide data network infrastructure that included switching and routing equipment spread over a dozen cities in two time zones. The network consisted of over 200 subnets  servicing 1200 users. Managed security and connectivity to third-party companies and the Internet. Other responsibilities included circuit ordering, bandwidth usage monitoring and capacity planning, Unix  administration, DNS (over 24,000 records), DHCP and security.

 

         Enterprise network design

         IP routing

         Layer-3 switching

         Remote access / VPN

         T1, frame relay, ATM, ISDN circuits and provisioning

         Security monitoring

         Internet connectivity

         Third-party connectivity

         Network troubleshooting

         ATM

         Point-to-point circuits (56/64, T1, DS3, OC3)

         Cisco administration

         EIGRP

         Unix administration

         WINS, DNS

         DHCP

         Bandwidth monitoring

         Capacity planning

         Backups and recovery (Legato)

         Project coordination

 

 

ConQuest Telecommunications / SmarTalk Teleservices, 1995 - 1999

Data Network Manager

Designed, implemented and maintained a computer network that grew to cover several sites throughout the United States and England. Responsible for third-party connectivity and security, DNS, DHCP, dial-up access and authentication, security and troubleshooting. Also managed Help Desk personnel and functions.

 

         Enterprise network design

         IP routing

         Ethernet switches

         Third-party connectivity

         Internet connectivity

         Security monitoring

         Email (SMTP, POP3)

         Frame relay

         Point-to-point circuits

         Network troubleshooting

         Cisco administration

         Windows NT administration

         WINS, DNS, DHCP

         Unix administration

         Help desk management

         IT purchasing

 

EDUCATION

Otterbein College, 1996

Bachelor of Arts, Business Administration

Concentration in Management and a minor in Computer Science

 

 

 

Johnson & Wales University, 1989

Associate of Science, Hotel Food & Beverage Management

 

ADDITIONAL INFORMATION

I enjoy working with networking and computers on all levels. Both inside and outside of my professional experience, I have worked with a variety of networking and computer systems, including several Unix versions.

 

References available upon request.